Expectations
We expect everyone in the team to be logging at least 31.5 hours, up to 37.75 hours a week (per 40 hour work week, billable and non-billable combined).
The following points are assuming you are working 9 hours Monday thru Thursday and 4 hours on Friday.
- Mon thru Thur: 7h to 8h 30m each day (with two 15m breaks, plus a maximum 1.5 hours transition time between projects total).
- Friday: 3h 30m (one 15m break, plus 15m maximum transition time between projects total).
Lunch & Breaks
- Lunch is scheduled at your discretion, but we encourage a 1-hour lunch break Monday – Thursday. Note that lunch breaks are not paid, therefore not part of your 40 hour work week.
- Breaks – you get two 15 minute breaks Mon-Thu, and one 15 minute break on Friday.
Non-Billable Time
- Each employee will have an individual task to track non-billable time. You will find these tasks under Amped>Non-Billable Time Logs. This is where you will track anything that is non-billable. Ideally, there should be very little non-billable time. It should be reserved for training/learning/tutorials or anything that doesn’t belong directly to a billable client task. Please be sure to add a short description to each time log entry (this goes for ALL time log entries on ALL work completed.)
- For daily stand up meetings for both prep and the meeting itself, you will track time directly in your daily stand up task for that week.
- For larger scale non-billable projects (think multiple clients/all clients). We will create a new task just for that project.
Estimated Time
- If you feel there is not enough estimated time for a new task that is assigned to you, please notify your manager before starting.
- Or, if you’re working on a task and run into an issue that will extend the time by more than 15% of the original time estimate, please notify your manager to get more time approved.
Importance of tracking time
- Clients are paying Amped Visibility for time spent building their websites and increasing organic traffic/conversions. As such we need to know what time is spent on each task per client.
- Time tracking is important to make certain we are working all the hours the client is paying for. Conversely we do not want to egregiously work over the clients budget, we need to invoice the client for extra work outside the scope of their monthly budget.
- Tracking time accurately allows us to make sure we are properly staffed.
- By being consistent with time tracking we will gain a good understanding of the time it takes to complete a specific task and we’ll be able to estimate time more accurately in the future.
Add a description to your time logs
- When adding a time entry to any task in ClickUp, you must add a short Description of the task you performed.
- A short description is fine, for example “Added webpage to site, pushed it live”, “Content review, needs a second review”, etc.
- If you run into an issue with a task and it runs longer than the time estimate, a longer description would be expected.
A few notes
We know tracking time can be difficult and not the most fun thing to do. We encourage you to use the time tracking timer tool within ClickUp to help manage time tracking and make it easier.
Please ensure that you’re not inflating time logged, this goes back to accurately tracking time. Note that inflating your time logs could warrant disciplinary action.
There are cases where the timer tool in ClickUp can be forgotten one way or the other. If you forgot to start the timer on a specific task and are needing to account for that activity please estimate as best as you can by adding time manually. Conversely, if you forgot to stop the timer on a task and it ran too long, you can edit the time log accordingly (we’d prefer logs are edited only when needed).
The goal with time tracking is not to micromanage your day. Ideally we wouldn’t have to track time at all, however as mentioned above our business model is based on charging clients for hours worked, so it is a necessity. Note, we do not expect you to track breaks, trips to the kitchen, quick personal calls, time between tasks, etc., when we estimate time on tasks, we add a little extra to account for this.